Workload automation (WLA) and robotic process automation (RPA) are both tools that help businesses...
Author - Stephen Watts
What is Security As Code?
Businesses have quickly and sophisticatedly embraced cloud technology to super-serve customers and...
A Primer on Service Level Indicator (SLI) Metrics
Keeping track of customer satisfaction is crucial for any company aiming to provide exceptional...
Introduction to Service Request Catalogs
Before discussing Service Request Catalogs, let’s make sure we’re on the same page. As it turns...
AWS Sagemaker vs Amazon Machine Learning
As Amazon Web Services (AWS) continues releasing a multitude of products and resources, finding the...
What is Not Invented Here Syndrome?
Pride is a double-edged sword. The good side of pride gives us confidence in our own abilities and...
What is Systems Programming?
If you’re visiting this page, then it’s safe to assume you have some appreciation for how complex...
CIO Leadership Styles
The role of Chief Information Officers (CIOs) has changed dramatically in recent years. Once a tech...
An Introduction to Database Reliability
Data is arguably the most important asset that your organization has. Your database is a key part...
How Complex Systems Fail: A Synopsis
As Tony Hoare, winner of the 1980 Turing Award, once wrote, “There are two ways of constructing a...