Strategy is vital to a successful IT project. Your strategy should ensure the IT project aligns...
Author - Muhammad Raza
Enterprise IT Glossary
Welcome to the BMC Enterprise IT Glossary. We’ve rounded up some of the most popular technology...
IT Support Models: A Comparison
In ITSM, a multi-tier support system has been the norm for decades. The classic tiered support...
Introduction to Information Security Management Systems (ISMS)
Every technology-driven business process is exposed to security and privacy threats. Sophisticated...
ITAM vs SAM: What’s The Difference?
In the last several years, IT asset management (ITAM) has become an increasingly vital topic—a way...
Lewin’s 3 Stage Model of Change Explained
Change behavior—how humans accept, embrace, and perform change—is the core of modern change...
Changes Types: Standard vs Normal vs Emergency Change
The business world is notorious for using confusing buzzwords and industry jargon. This is the case...
Introduction to BYON (Bring Your Own Network)
Signaling traffic is increasing in corporate IT networks, making it impossible for a single network...
Mode 1 vs Mode 2 IT: What’s The Difference?
Today, traditional organizations struggle to embrace technologies that compromise control of...
ITSM Features to Look for in Great ITSM Software
Every business relies on ITSM tools to execute processes that drive operational efficiency and...