Containers have been a white-hot topic in software and infrastructure recently. Gartner has...
Mainframe Blog
Will Robots Replace My Service Desk?
Part 1 – Introduction to Cognitive Technology
The explosive growth of artificial intelligence, predictive analytics and big data tools have had a...
Why Mainframes are Key to Green IT & Environmentally...
At first glance, mainframes and green IT seem to be complete opposites. Green IT is the idea of...
Design Best Practices for Upgrading Your Service Desk
With the rapid growth of cloud technologies, the Internet of Things and modern concepts like bring...
Capacity Planning Steps to Ride the Mainframe Storm
In my previous blog, I discussed three events creating a perfect storm for mainframe capacity...
Making History with Modern Mainframe Source Code Management
If your business is focused on continuously improving quality, velocity and efficiency, you’re...
How Customer Experience Strategy is driven by IT
Your business success depends on keeping your customers happy; IT Service Management (ITSM) gives...
News Flash: Mainframe Batch Is Critical and Must Be Automated!
I recently had an epiphany, a lightning strike of realization of something I surely knew long ago...