Mainframe agility is now a competitive requirement for enterprises in the accelerating digital...
Mainframe Blog
Db2 10 end of support and what it means to you
While most of us are looking forward to the impending announcement from IBM as to when Db2 12 will...
Take the Drudgery Out of Ticket Routing for Service Desks
Mid- and large-sized IT support organizations typically have high volumes of tickets. In order to...
Knowledge Centered Support: The Framework For Service Desk...
The Digital Revolution is creating huge opportunities for innovation and productivity in the...
What is the Rolling 4-Hour Average?
Why is the Rolling 4-Hour Average (R4HA) important? Why should you and I care? Developers, testers...
Mainframe MIPS: An Introduction
Since the 1950s—and even in today’s era of virtualization, cloud computing, and distributed...
How To Build an Asset Management Program: 7 Keys to Success
Over the years, I’ve worked with many organizations at various states of maturity and success with...
Db2 LOBs: Unstructured Data Management
We all know that IBM Db2 has been around for a long time and was originally designed to house...