Overview: Careful thought must be paid to how we want our users to consume our mainframe software...
Mainframe Blog
Leveraging Automation to Bridge the Cybersecurity Skills Gap and...
The skyrocketing number of cyberattacks deserves the media attention it garners. 2018 saw a 350%...
Nobody Likes Agile Retrospective Meetings
Overview: A Product Owner and Scrum Master discuss the value of Agile Retrospective meetings and...
The Next Generation of Capacity Management
Earlier this year BMC released the results of its 14th annual BMC Mainframe Survey. The report...
Home Improvement Tech Debt
Overview: Organizations would do well to apply the same thought processes homeowners do to tackling...
How to Improve Service Desk Performance
As IT has evolved, the service desk has remained the primary point of contact for users (and...
Cybersecurity Incident Response on the Mainframe
Endpoint Detection and Response (EDR) solutions have become a necessary component of each...
Chatbot vs Virtual Agent: What’s The Difference?
Think about your customer service agents and sales teams. How much of their time is spent on...