Despite the proliferation of intelligent service support options, AI-powered chatbots, and ITSM...
Mainframe Blog
The 3 Core Components of BMC Helix: Cognitive, Cloud, and...
We built BMC Helix, our cloud-based Cognitive Service Management solution, to address today’s most...
Evolving Your Software Delivery Systems
Overview: The advantages of Agile and DevOps are significant and well understood. However, in many...
Are IBM® z/OS® Db2® DBAs Vanishing?
I have the great opportunity to work with several Db2 z/OS users across the US. Certainly, I hear...
Spell Check, Shift Left and Automated Testing
Overview: “Shifting left” and the benefits of automated testing aren’t new ideas. Everyday tools...
The 2020 SHARE conference is almost here!
The 2020 SHARE conference is almost here! We are just under a week away from one of the best...
What is Integrated Service Management?
IT service organizations have been on the forefront of modern technology for decades, so they are...
IT Chargeback vs Showback: What’s The Difference?
In today’s competitive business environment, it’s important for businesses to be partially or fully...