Governance versus management—this is a conversation I have been involved in many times over the...
Mainframe Blog
FootPrints Reviews and Ratings: The Ultimate Roundup
This post is part of a series on BMC product reviews. Be sure to check out the other post on...
Service Desk Best Practices for Creating More Value
An effective Service Desk keeps digital enablement running. The Service Desk identifies flaws in IT...
Resiliency Is the New Norm
Overview: In a post-pandemic world, government agencies must ensure their resiliency by using...
How to Choose ITSM Tools
IT Service Management (ITSM) is vital in the day-to-day operations of virtually every business...
Planning Your Migration to COBOL V6
Overview: Dave Kartzman, Compuware Solution Consultant and COBOL Migration Expert, talks about the...
When the Going Gets Tough, True Technologists Get Going
Overview: A failure to maintain systems and keep them scalable eventually causes them to become...
Euromonitor Uses BMC Helix Remedyforce to Provide Better Service...
In this Run and Reinvent podcast, I chat with Simon Eldon, Head of Support at Euromonitor...