The divide between IT and business is so culturally evident that it reads like a punchline to a...
The Business of IT Blog
18 Must-Read Digital Transformation Books
CIOs face a number of challenges when it comes to the concept of digital transformation or DX. And...
The Role of The Strategic Framework for IT
Strategy is vital to a successful IT project. Your strategy should ensure the IT project aligns...
What is Zero Touch Service Management (ZTSM)? ZTSM Explained
Leaders in digital technology like Amazon and Apple are providing consumers with an improved...
Organizational Change Management (OCM): A Template for...
IT is all about organizational change and technical disruption. Organizations use IT as a digital...
Fingerprinting Explained: How It Works & How To Block It
Fingerprinting is a tracking technique that advertisers and companies use. This tracking is such a...
What Is the Internet of Behaviors? IoB Explained
In their strategic predictions for 2020, Gartner announced that the Internet of Behaviors is...
Outcomes vs Outputs: What’s The Difference?
If you have been paying attention to ITIL® 4 you will almost certainly have noticed the buzz around...