The Business of IT Blog

In the world of technology and software development, you are always trying out something new—only...

We’re previously looked at metrics and KPIs for IT Service Management (ITSM). You may well be...

For as long as I can remember, IT has been under pressure to keep technology costs in check. Most...

If there is one thing that businesses around the world have learned this year, it is this: nothing...

As the IT world continues its inexorable march towards the future, IT professionals are...

Adopting serverless computing relieved many DevOps teams from the responsibilities of purchasing...

No matter your industry, the time will come when you must submit a Request for Proposal—known...

No matter their industry, enterprises from around the world eagerly anticipate the unveiling of...