The Business of IT Blog

Originally an economic observation, Goodhart’s Law observes something we see more in today’s tech...

Congratulations, you have been hired into your first IT Manager role! Now what? Most people in IT...

It is a no brainer that the cloud has significantly changed the way IT services are delivered...

Now, more than ever, it seems that automation has moved to the forefront of innovation. As a...

Software as a Service (SaaS) is playing a central role in digital transformation as organizations...

Cloud computing has made it easier for IT users to bypass IT procurement protocols in order to...

We sometimes confuse the terms practice and process, but they are different. Often, practices and...