Automation is a big topic for companies, no matter the industry. Whether your job is in IT or...
The Business of IT Blog
Transformational Leadership in the Enterprise
Transformational Leadership is a concept for leaders to transform the workplace by inspiring team...
Entry-Level IT Certifications: A Primer
The technology sector is infamously difficult and competitive to get into due to its endless...
RCA in IT: Root Cause Analysis for IT Environments
In the world of technology and software development, you are always trying out something new—only...
IT Organization Metrics & KPIs: A Well-Rounded Approach
We’re previously looked at metrics and KPIs for IT Service Management (ITSM). You may well be...
Going Beyond Controlling Costs to Optimizing Spend with SaaS
For as long as I can remember, IT has been under pressure to keep technology costs in check. Most...
Business Continuity vs Business Resiliency: What’s The...
If there is one thing that businesses around the world have learned this year, it is this: nothing...
State of the CIO
As the IT world continues its inexorable march towards the future, IT professionals are...