If you’re a software-as-a-service (SaaS) customer, you’re already enjoying the many advantages of...
The Business of IT Blog
Investing in the Future by Fostering Digital Literacy
At BMC, we’re committed to making sure that the Autonomous Digital Enterprise—our vision of the...
ITSM vs BRM vs Agile: How Service, Business Relationship &...
I think of business relationship management, agile product management, and service management as a...
IT Benchmarking Explained: How To Assess Your IT Efforts
IT benchmarking provides valuable input into how other businesses are tackling critical initiatives...
Business Process Management vs Business Process Automation:...
Even though the business world’s focus is on technology, what runs business is process. Processes...
Measuring Global Adoption of the Autonomous Digital Enterprise...
If 2020 proved anything for the world of business, it’s that agility and resiliency are must-haves...
Improving SaaS Decisions with a Sound Governance Framework
The collision avoidance technologies in modern automobiles are remarkable. Peripheral radar alerts...
3 Simple Data Strategies for Companies
Companies define how to get, give, and use data in data strategies. In this article, I will:...