The Business of IT Blog

If you’re a software-as-a-service (SaaS) customer, you’re already enjoying the many advantages of...

I think of business relationship management, agile product management, and service management as a...

IT benchmarking provides valuable input into how other businesses are tackling critical initiatives...

Even though the business world’s focus is on technology, what runs business is process. Processes...

If 2020 proved anything for the world of business, it’s that agility and resiliency are must-haves...

The collision avoidance technologies in modern automobiles are remarkable. Peripheral radar alerts...

Companies define how to get, give, and use data in data strategies. In this article, I will:...