Operating a business has never been a simple task. Modern advancements provide the chance for...
Author - Stephen Watts
What is Technology Business Management? TBM Explained
Throughout our blog, we’ve talked a lot about a number of frameworks that can be applied with...
What is MTTA? Mean Time to Acknowledge Explained
We live in a digital age where people expect immediate results and instantaneous change. Technology...
Introduction to Cynefin for ITSM
No one can deny the impact technology has had on the modern world. The steady advancement of...
What is Business-Capability Mapping?
Business-capability mapping is a key step in business process management (BPM). BPM is an...
Introduction to EACOE Framework
The Enterprise Architecture Center Of Excellence, or commonly known as the EACOE, is the industry...
Introduction to BIZBOK
BIZBOK stands for Business Architecture Body of Knowledge. Acronyms and words can be fun, but what...
Introduction to Federal Enterprise Architecture (FEA)
For government agencies, enterprise architecture helps them plan and make decisions in an informed...
Introduction to ISO/IEC 20000
IT service management, or ITSM, is a concept closely linked with ITIL and ISO, all common...
Introduction to Intelligent Swarming
What is Intelligent Swarming? Intelligent swarming is the idea that one support person will work on...