Useful for building highly reliable, scalable, secure applications and services within the cloud...
Author - Stephen Watts
Software Quality Metrics Explained
“If you don’t collect any metrics, you’re flying blind. If you collect and focus on too many, they...
The Keys to IT Cost Management
Using the Right Tools In 2012, when McKenzie and the University of Oxford studied 5,400 large IT...
DevOps for Enterprises
DevOps is a set of practices that works to build collaboration among teams in order to develop...
What is a Database Reliability Engineer (DBRE)?
As today’s data driven businesses continue to utilize distributed datastores spread across the...
What Is Data Governance? Why Do I Need It?
Data governance is a broad category that includes internal policies and procedures controlling the...
ITSM Assessments: An Introduction and How To Get Started
Information Technology Service Management (ITSM) has become a key component for virtually every...
ISO/IEC 20000-1 vs 20000-2 vs 20000-3: What’s The Difference?
The technology sector is in a constant state of flux. Keeping up with all the changes is a...
Creating a Strong Service Desk Culture
The service desk is the first point of contact for customers with any IT issues. As a result, the...
I&O Organizations Defined: Roles, Structures, and Trends
Infrastructure and Operations, I&O, teams are broadly responsible for the administration and...