Author - Rob Morgan

Telecommunications operators are caught between two seemingly irreconcilable pressures: the demand...

Artificial intelligence for IT or network operations, or AIOps, is an approach to managing complex...

Over the past few months, I have had the privilege of meeting with Telefonica, Vodafone, TalkTalk...

With many global communications markets saturated, one of the most important ways operators can...

In a mature marketplace, communications service providers (CSPs) are under constant pressure to...