Nearly all organizations are significantly dependent on technology. Even the smallest of...
Author - Joseph Mathenge
What Are APTs? Advanced Persistent Threats Explained
Today, the global economy is heavily centered on digital technology—and the value of data held by...
Risk Management: A Complete Introduction To Managing Enterprise...
Global pandemics such as the scale of Covid-19 or the Spanish Flu have an annual occurrence...
The IT Vendor Management Office (VMO) Explained
In today’s digital age, one distinct element that determines an organization’s competitive edge is...
Observability vs Event Management: What’s The Difference?
When it comes to alerts and alarms, there is only one movie scene that comes straight to mind:...
The VeriSM Management Mesh Beginner’s Guide
There is more than one way to skin a cat. And the same can be said when it comes to service...
Major Network Outages of 2021
Perhaps the biggest effect of the digital age is that connectivity is a basic need for all. There...
IT Agility Explained: Achieving Agility Across the Enterprise
The demands for businesses and IT to be quicker in responding to the ever-evolving customer and...
Change Management Explained: Change in Service Management...
Translating customer requirements into actual products and services is one of the main value...
Database Administrator (DBA) Roles & Responsibilities in...
Back in 2017 when The Economist famously declared “Data is the new oil!”, they were simply stating...