When it comes to user perception of IT within an enterprise, there is no doubt that the service...
Author - Joseph Mathenge
Database Administrator (DBA) Roles and Responsibilities in the...
The database administrator (DBA) plays a key role in many companies. Today’s most valuable...
IT Governance: An Introduction
Nearly all organizations are significantly dependent on technology. Even the smallest of...
What Are APTs? Advanced Persistent Threats Explained
Today, the global economy is heavily centered on digital technology—and the value of data held by...
Risk Management: A Complete Introduction To Managing Enterprise...
Global pandemics such as the scale of Covid-19 or the Spanish Flu have an annual occurrence...
The IT Vendor Management Office (VMO) Explained
In today’s digital age, one distinct element that determines an organization’s competitive edge is...
Observability vs Event Management: What’s The Difference?
When it comes to alerts and alarms, there is only one movie scene that comes straight to mind:...
The VeriSM Management Mesh Beginner’s Guide
There is more than one way to skin a cat. And the same can be said when it comes to service...
Major Network Outages of 2021
Perhaps the biggest effect of the digital age is that connectivity is a basic need for all. There...
IT Agility Explained: Achieving Agility Across the Enterprise
The demands for businesses and IT to be quicker in responding to the ever-evolving customer and...