Any organization seeking to meet its business objectives continues to face a myriad of challenges...
Author - Joseph Mathenge
What Is a Cloud Service Provider? CSPs Explained
The cloud has become the primary vehicle for IT infrastructure for many companies. Initial...
Service Desk Analyst: Job Description, Roles, and...
When it comes to user perception of IT within an enterprise, there is no doubt that the service...
Database Administrator (DBA) Roles and Responsibilities in the...
The database administrator (DBA) plays a key role in many companies. Today’s most valuable...
IT Governance: An Introduction
Nearly all organizations are significantly dependent on technology. Even the smallest of...
What Are APTs? Advanced Persistent Threats Explained
Today, the global economy is heavily centered on digital technology—and the value of data held by...
Risk Management: A Complete Introduction To Managing Enterprise...
Global pandemics such as the scale of Covid-19 or the Spanish Flu have an annual occurrence...
The IT Vendor Management Office (VMO) Explained
In today’s digital age, one distinct element that determines an organization’s competitive edge is...
Observability vs Event Management: What’s The Difference?
When it comes to alerts and alarms, there is only one movie scene that comes straight to mind:...
The VeriSM Management Mesh Beginner’s Guide
There is more than one way to skin a cat. And the same can be said when it comes to service...