Author - Imran Khan

Service Management Blog

Advancing to the Future of Service Management – Part 2: Key...

3 minute read

In Part 1 of this series, I shared the core components for advancing to future-ready service...

Service Management Blog

Advancing to the Future of Service Management – Part 1:...

3 minute read

If you do not have a plan for future-ready service management in place, you probably should—it can...

The Business of IT Blog

Five Elements for Enabling Digital Transformation

7 minute read

Digital transformation (DX) can take many forms, depending on the industry and sector, public or...

Imran Khan

Imran Khan is senior vice president of Customer Success at BMC Software, Inc. He leads the company’s Services and Education business, Services Sales, the Customer Support organization, and the Chief Customer Office function.
Previously Imran was senior vice president of global services and a member of the executive team at JDA Software. Imran’s 1,500-strong organization was responsible for providing consulting and strategic services to most of the globe’s top supply chains, with services accounting for a third of JDA’s revenue. Prior to JDA Imran was vice president for worldwide network consulting at Hewlett Packard where he was responsible for developing the industry’s leading networking consulting business.
Imran is a qualified accountant and holds a degree in business and finance from the University of Middlesex, United Kingdom.